Assignment -
Summarize the case in 1 page, only important parts required (300 words) and Choose any 2 questions and answer them in 1 paragraph each (250-300 words).
Case Study - Custom Chip, Inc.
Personal and Professional Management
1. Enumerate and discuss the variety of roles at which managers need to be proficient? Cite examples from Frank Questin's day to embellish your answer. Which roles did he fulfill well, which ones could he have done at better job at? Is Frank "leadership material?" Explain why or why not.
2. As we know, Frank Question is a relatively new manager coping with multiple goals and multiple demands. As a more experienced manager and friend, what advice would you give him to make his day more productive?
3. Were you to rethink Frank Questin's Monday morning staff meetings, what do you suggest he do differently that would benefit his staff and lead to a better fulfillment of Custom Chip Inc.'s business objectives? What did he do right and wrong in the weekly meeting described in the case?
4. If you were in Frank's "shoes" what ideas would you implement to forge a better working relationship with Rod Cameron the manufacturing manager? How would you get more support from Sam Porter, your boss?
Establishing Managerially-useful Business Metrics
5. What specific business metrics would be of strategic value to Custom Chip?
6. Are there any metrics that seem to be unnecessary, outmoded, bureaucratic, sub-optimal, or incomplete?
Total Words: 550-600.
Attachment:- Case.rar