Task: Read. In the textbook, read Chapter 1: Effective Business Communication (pp. 3-25).
Business Communication for Success
Copyright Year: 2015
Publisher: University of Minnesota Libraries Publishing
Write a reply that explains which part of the text you find most helpful, insightful, or surprising. A full explanation will briefly summarize the part (you can paraphrase or directly quote it) and go into detail about why it's interesting to you. Keep in mind that you could choose a sentence, a paragraph, a page, a few pages, or even an entire subchapter (1.1, 1.2, etc.).