Over the last decade businesses have come to realize how important it is to totally integrate business processes across the enterprise. In today’s fast-paced world, managing information assets is more important than ever before. However, there are potential pitfalls associated with ERP implementation, one of the most notable is the failure of the 1999 Hershey Foods Corporation ERP Implementation failure.
1. Identify and briefly discuss some of the key factors that often lead to ERP implementation failure.
2. Summarize and cite at least one example of an organization's ERP failure, other than the Hershey Foods Corp.