"Troubleshooting" Please respond to the following:
As explained throughout the text, troubleshooting is a structured methodology that requires personal fine-tuning. With that in mind, suppose a user at your company calls the Information Technology (IT) help desk and reports that he / she is unable to log into his / her computer. Explain the primary manner in which you would apply the seven-step method to resolve this issue. 150 word min.
Suggest three (3) key reasons why documenting solutions to network issues is an important best practice. Speculate on the implications of improperly / incompletely documenting the solutions to the network issue provided in Part 1 of the discussion. 150 word min.