Study an information systems department with which you are


Study an information systems department with which you are familiar or to which you have access. How does this department measure the effectiveness of systems maintenance? What specific metrics are used, and how are these metrics used to effect changes in maintenance practices? If a history of mea- surements has been collected over several years, how can changes in the measurements be explained?

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Accounting Basics: Study an information systems department with which you are
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