Structured questions compared with unstructured questions


In order to properly measure, for example, the customers' preferences regarding a product, it's important for a survey to ask the correct questions and in the correct manner.

1) What are the advantages and disadvantages of conducting a face-to-face interview compared with a less personal approach such as having someone fill out a questionnaire online?

2) What are the advantages and disadvantages of having structured questions compared with unstructured questions?

3) What are the advantages and disadvantages of asking open-ended responses compared with structured responses?

4) What are some alternative response strategies?

Justify your answers using examples and reasoning.

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Business Management: Structured questions compared with unstructured questions
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