Steps of performance management


Discuss the following:

The first of six steps of performance management consists of goal setting. Assume that you work for the Los Angeles Tribune, a large but struggling newspaper publisher with distribution throughout the Los Angeles region. Several problems have arisen that need to be addressed:

The cost of paper is rising

The cost of distribution is rising

Circulation revenue is down

Advertising revenue is down, largely due to free online listings offered by Craigslist and other online advertising services

Customers are largely in the 40+ age range

The current number of employees cannot continue to be supported if revenue continues to shrink

You have been selected by the CEO to construct a goal-setting framework that focuses on three of the six issues above. In your APA formatted two- to three-page paper, include a goal statement for each of the three issues you’ve chosen and describe the corresponding strategies, tactics, activities, measures of success, and goal measurements you recommend. Support each with your rationale, citing the textbook as necessary, and be sure to provide specific examples within the activities section. In addition to your two to three pages of written content, a title page and reference page are required.

It is possible to make reasonable assumptions regarding the organization’s economic situation and business climate. Be sure to specifically mention any such assumptions that you are making within your paper.

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