Question 1:
Give an account of the eight (8) quality management principles of standard ISO 9001: 2008.
Question 2:
Write down the minimum documented procedures which are required by the ISO 9001: 2008?
Question 3:
Relating to ISO 14001: 1996, in brief illustrate out the relationship of this standard to ISO 9001: 2008.
Question 4:
‘Some organisations have reported that the execution of TQM has not produced the desired results’. You’re required to recognize and comment on the causes of such poor performance.
Question 5:
Illustrate out the different steps in the Environmental Impact Assessment Study.