Problem 1: A technical specification can also be a standard, part of a standard or independent of a standard: False_____ True_____
Problem 2: Statistical Control of Quality is the application of statistical principles only in the production of a product: False_____ True_____
Problem 3: Quality Assurance focuses on providing confidence that quality requirements will be fulfilled: False_______ True_______
Problem 4: The organizations' quality policy and descriptions of its processes are typically found in a document called the quality manual: False______ True_______
Problem 5: The Baldrige award, The Deming Prize and the European Quality Prize are all competitive awards: False_______ True______
Problem 6: A____________ product is developed for specific customers, who can express their needs to the product builder.
Problem 7: You are a __________ to your customer , and are provided products by _________ if you produce a product.
Problem 8: There are two types of quality audits,__________ and ________.
Problem 9: Data analyzed with the use of statistical tools are ___________; Data analyzed through classification of characteristics are ___________.
Problem 10: ISO 9000-2000 provides steps necessary to create a __________ __________ _______.