i. List TWO ways, each with ONE examples, how capacity might be
a. Increased in the short to medium term
b. Decreased in the short to medium term
ii. List and Discuss THREE factors that may determine effective capacity.
How does your definition accommodate both maufacturing and service operations?
iii. State TWO reasons why you may think it is important for you to study operations management?
iv. Identify the three (3) major functional areas of business organisations and briefly describe how they interrelate.
v. By use of a chart, identify THREE functions carried out under the three functional areas of a commercial bank.