Question: SoftWear Silhouettes is a rapidly growing mail-order house specializing in all-cotton clothing. Management would like to expand sales to the Web with the creation of an ecommerce site. The company has two full-time system analysts and one programmer. Company offices are located in a small, isolated New England town, and the employees who handle the traditional mail-order business have little computer training.
a. Considering the company's situation, draw up a list of software attributes that SoftWear Silhouettes should emphasize in its choice of software to create a Web site and integrate the mail- order business with business from the Web site.
b. Would you recommend COTS software, custom software, or outsourcing to an ASP? State your choice and defend it in a paragraph.
c. List the variables that contributed to your response in part b.