Case Scenario:
Nighttime Apnea Partners Institute (NAPI said Nap-ee) specializes in the study of sleep disorders, such as Apnea. They test both newly announced products and traditional home-remedies. Eventually, after much research, they publish clinical study data on their findings. In addition, they create market-ready sleep-aids that range from the low-tech to some very high-tech options.
You are working with them on a software implementation project that will add barcode functionality to their current patient record system/custom-designed sleep-study software. This is a desired functionality in high-demand by the Sleep Specialists, who track sleep behaviors of individuals testing various research studies, product studies or who are simply visiting overnight to identify their specific sleep disorder. Below is the design for this change project. Analyze its strengths and weaknesses.
The Design:
1) Test barcode software against requirements
2) Training shift leads in use of barcode readers
3) Provide barcode training manuals for shift leads to use in training their teams
4) Bring up one wing of the sleep labs per week until all labs are up and running
5) Provide on-the-floor coaches who rotate through sleep labs assisting the technicians, troubleshooting and coaching the use of the barcode readers
6) During the week that a wing is building its barcode skills, debrief the wing-team at the end of the shift and debrief senior management at their morning huddle