1. Social media has had a negative impact on the ability of emergency managers to control the chaos of volunteers in disaster response.
a. True b. False
2. Which of the following is defined as, "internet-based tools, technologies and applications that enable interactive communications and content exchange between users who move back and forth easily between roles as content creators and consumers."
a. Informatics
b. Situational awareness
c. Social media
d. Botnet
3. Knowing the number of people killed and injured, the level of damage at the disaster site, the condition of homes and community infrastructure, and current response efforts, are components of which of the following?
a. Leadership commitment
b. Customer focus
c. Situational awareness
d. Social media
4. Which of the following are defined as, "individuals in the disaster site with the wherewithal to collect information and images and to communicate information and images by cell phones, hand held devices, or laptops"?
a. First informers
b. Information gurus
c. E-reporters
d. None of the above
5. A disaster response communication plan should include protocols for which of the following?
a. Identifying trusted messengers
b. Ensuring information comes from only one source
c. Limiting the release of statistics pertaining to deaths or injuries
d. Identifying untrusted messengers