Six-sigma quality improvement programs


1) Which of the following is an analytical tool used in Six-Sigma quality improvement programs?

• Gantt charts
• Pareto charts
• Tree charts
• Pedigree charts

2) Which of the following is usually included as an inventory holding cost?

• Order placing
• Quantity discounts
• Breakage
• Typing up an order

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Operation Management: Six-sigma quality improvement programs
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