Should the front-office supervisor accept the walk-ins


Two hours before the noon check-out hour, a walk-in party requests five rooms. The following scrambled data have just been completed as part of the desk's hourly update. Should the front-office supervisor accept the walk-ins?

General no-show factor= 10%
Rooms in hotel= 693
Group reservations due (rooms)= 250
Rooms occupied last night= 588
Total reservations expected today from all sources (including group rooms)= 360
No-show factor for groups= 2%
Under-stays minus over-stays as a percentage of rooms occupied= 8%
Early arrivals expected= 2
Rooms that are out of inventory= 7
Total forecasted departures for the day= 211

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Operation Management: Should the front-office supervisor accept the walk-ins
Reference No:- TGS082175

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