She wants them to question the status quo and seek


Connie knows that Benton Inc. is not growing. In fact, it’s lost a lot of business to new competitors. She asks her managers

1. What is Benton Inc. doing wrong?

2. What can the company do to turn things a round?

3. Should the goals or mission of the company change?

She wants them to question the status quo and seek innovative and creative solutions to organizational problems. What kind of behavior is Connie exhibiting?

idealized influence

intellectual stimulation

charismatic behavior

individualized consideration

inspirational motivation

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Operation Management: She wants them to question the status quo and seek
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