Assignment:
What service aspects are provided with the product? List specific examples of how you can incorporate all five elements of service quality into your offering. What tactics can you define that would minimize any potential service quality gaps? How is customer service handled? What elements of service quality can your firm focus on? What impact would selling on the Internet have on your customer service operation?
Your answer must be, typed, double-spaced, Times New Roman font (size 12), one-inch margins on all sides, APA format and also include references.