Select two companies of interest, one manufacturing company (General Motors) and one service company (UBER). Provide a brief summary of each company including compelling evidence illustrating the company is either a manufacturing or a service company.
Research the manufacturing and service process for the selected companies. Create a manufacturing and service process map. Explain the elements of infrastructure for the manufacturing and service company using flow charts and be sure to provide a key. Cite three to five sources to support your process map.
Provide a 750-1,000-word summary describing the differences and similarities between manufacturing and service environments. For each company, identify if customer-introduced variability is available. If not, how would you implement flexibility for customer-introduced variability? How will a deep understanding of both manufacturing and service environments help you in your future or current career?