1. Select a software package to which you have access that incorporates an intelligent agent. Describe the actions of the intelligent agent and how these actions assist in the use of this package.
2. Assume that you are the owner of a small local business of your choosing. Assume further that you are trying to decide if you want to extend your business by adding an e-business component. For each of the decision-making steps-intelligence, design, and choice-describe the information that you will need and the source of that information