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Select a scenario that you are familiar with where a

Select a scenario that you are familiar with where a customer interacts with an organisation.

For example a customer in an electronics shop, a client in a hairdressing salon, a person borrowing books in a library.

Describe who the two parties are, and what the transaction entails.

Write a short guide to customer service for the representative of the organisation. Upload you guide and any relevant supporting documents

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Business Management: Select a scenario that you are familiar with where a

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Business Management: Select a scenario that you are familiar with where a

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