SCM, CRM, and ERP
Jamie Ash is interested in applying for a job at a large software vendor. One of the criteria for the job is a detailed understanding of strategic initiatives such as SCM, CRM, and ERP.
Jamie has no knowledge of any of these initiatives and cannot even explain what the acronyms mean. Jamie has come to you for help.
She would like you to compile a summary of the three initiatives, including an analysis of how the three are similar and how they are different.
Jamie would also like to perform some self-training via the Web so be sure to provide her with several additional links to key Web sites that offer detailed overviews on SCM, CRM, and ERP.