Discussion: Surveys and Focus Groups
"Search the internet to find a satisfaction survey for a human services program in Tampa Bay, Florida. Post a link to the satisfaction survey you found and a brief description of the program that the survey assesses."
"Do you think the survey successfully measures the quality of the program? Why or why not?"
"What is one survey question that you would retain, and what is one question you would change or eliminate and why?"
"If you were to conduct a focus group to gather additional information about the quality of the program, what is one open-ended question you would ask to measure the quality of the program and why?"