Question: Sales Force Automation (SFA) is basically computer software that helps manage information, which makes performance evaluation much easier and faster. Explore Salesforce, and search online using the search engine "sales force automation" to find sites discussing and illustrating SFA.
After reviewing this information on SFA, provide your opinion on whether you believe managers benefit from using SFA software, such as Salesforce.com. Explain how managers can benefit from using SFA and explain how salespeople can benefit.