Ryan has been described by his colleagues as having the ability to display authentic positive emotion when interacting with his colleagues and team members. Which of the following traits would best describe Ryan?
A. Ryan is proud of his team and cares about them as employees and as people.
B. Ryan's employees are not comfortable with talking openly with him about their concerns.
C. Ryan often takes to social media to complain about how much his co-workers earn.
D. Ryan enjoys reading a book while eating lunch alone.
Greg has been described by his colleagues and subordinates as NOT having the ability to display authentic positive emotion when interacting with his colleagues and team members. Which of the following traits would best describe Greg?
A. Greg's nonverbal communication-such as eye contact and body language-are appropriate for every interaction that he has.
B. When a colleague is having a bad day, Greg goes to their office to check on how they are doing.
C. During meetings, Greg typically checks his email on his phone, even when the meeting topic is very important.
D. Greg shows great interest when listening to his subordinates when they share a concern with them.
Which of the following traits are consistent with a manager who has the ability to display strong positive emotions when working with others?
A. Her employees feel more comfortable sharing a concern about work with a different manager.
B. She can notice an employee is having a bad day by their body language and she follows up with that employee to see how she can help.
C. He tends to repeat what he just said louder to his employees when they do not understand what he is saying in meetings.
D. His employees feel a sense of relief when he is not in the office, such as being on vacation.