Discussion:
? Planning
? Define the purpose. -To inform new employees about Dairy Queen's culture, process, procedures, and general information.
? Define the audience.- My primary audience will be new hirers with an interest in working in the fast food industry.
? Identify the channel(s) of communication and why you selected that channel.- I will deliver this information through oral media which includes face-to-face conversation.
? Gather Information. -
? Welcome them to the establishment.
? What the main goals are.
? What their duties will be.
? Rules and policies to ensure a safe and friendly work environment.
? What products are sold?
? Writing
? Create the message.
Hello and welcome to Dairy Queen. My name is Kenneth and I am your General Manager. I would like to orientate you on the history of company and it's policies. DQ is a private own franchise and wasestablished in 2004. This establishment has one owner, no corporate headquarters, and isn't connected with other DQ's. Every employee has a working relationship with the owner. Our objective is to provide quality customer service in a fast but effiecnt way. Our main product is soft served ice-cream. Our
other menu items include hotdogs, hamburgers, salad, chicken and a variety of drinks.
As an employee you are to adhere to our policies which are in place to ensure your safety and to maintain a friend work environment. These policies are as followed:
? Employees must wear non-slip shoes. These prevents slips and falls
? Employees are require to be in proper uniform while on the clock. This uniform consit of balk kakis and DQ shirt which will be provided.We are a team and therefore should dress as such
? To be an effective business attendance is a priority. Every employee must adhere to the attendance policy.
? Time off should be submitted attest 2 weeksin advance
? No-calls/No-shows are unacceptable and are grounds for termination.
? Cellphone use is not permitted during work hours.
? Each employee is accepted to respect other employees and custormers.
As a part of the DQ team we consider each other family and I personally would like to welcome you to the family. I have an open door policy. If you have any questions , comments or concern please let me know.
Evaluate the message above using the evaluation guide provided. Indicate whether each item is met, partially met, or not met. Include any suggestions for the student to improve the message.
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Items
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Met
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Partially Met
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Not Met
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Suggestions for Improvement:
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The message provides useful information.
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The message is concise.
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The message is clear.
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The tone of the message is appropriate for the target audience.
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The message effectively reaches the intended goal.
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The message effectively persuades audience to take actions.
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Paragraph and sentence transitions are present, logical, and maintain the flow throughout the paper.
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The format of the message is easy to read.
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Additional comments:
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