Role of pre-service-point-of-service


1. Discuss the role of pre-service, point-of-service, and after-service strategies for effective implementation. Give at least one example of each.

2. Discuss how competitive advantage can be gained from within the organization through service delivery strategies.

3. Present one example of value-adding support strategy to facilitate each of the following kinds of health care strategies:

* directional

* adaptive

* market entry

* competitive

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Business Management: Role of pre-service-point-of-service
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