Role of end-users in the creation of a contingency plan


Assignment:

Search "scholar.google.com" for a company or school that has defined the role of end-users in the creation of a contingency plan. Discuss why it is (or is not) important to include end users in the process of creating the contingency plan? What are the possible pitfalls of end user inclusion?

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Operation Management: Role of end-users in the creation of a contingency plan
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