Q1: A level production strategy relies on a constant output rate and capacity while varying inventory and backlog levels to handle the fluctuating demand pattern. Describe why or why not a pure service industry (e.g. accounting or law firms) may or may not be able to implement this type of technique. (150-250 words)
Q2: Review the various Lean production and Six Sigma quality tools outlined in Chapter 8. Select a tool or process that could be implemented in your current or past organization and describe how this tool could be used in improving supply chain management. (150-250 words)
Wisner, J.D., Tan, K.-C., & Leong, G. (2012). Principles of Supply Chain Management (3rd ed.). Mason, OH: South-Western Cengage Learning.