Sustaining Process Improvement
Review the five major requirements of sustaining process improvement achievements listed in the Studer (2014) article. Select the three requirements that you feel are most important within a healthcare setting and summarize them. Address the following questions:
• Why are these three requirements the most important?
• What are some examples of how they have been successfully utilized (provide examples from either your own professional experience or from academic articles)?
• How do these three requirements translate to improvement in service quality and return on investment?