"Google have introduced a free service for individual users and a very low costs base for business users in comparison to MS products".
Do you think that Google Doc's is having an impact on the MS Office revenues and marketing strategies and potential CSS model of MS products?
Reference:
Google (n.d.) See how much you could save with Google Apps at your company Google Apps. See what you can save with Google Apps for business, [online] Available from:
https://www.google.com/apps/intl/en/business/messaging_value.html