You are on a roll! The chief of police continues to be impressed with your work. He has hired you again to extend your independent internal review, this time to study policies and procedures that may be either best practices or need to be changed in order for the chief to respond effectively to citizen complaints related to the department's community policing efforts.
Documentation Reviews:
What documents will you need to review to accomplish this analysis?What issues must you be aware of that might taint the quality of the documents you review?