Resistance by a subordinate to a change proposed by the


1. Resistance by a subordinate to a change proposed by the boss is best viewed as:

a. a deviant reaction by someone preoccupied with self interest

b. a situation that requires the use of power to overcome resistance

c. a source of energy that can be redirected to improve change

d. an indication of systems dynamics that will nullify any change

2. Why is source selection, deciding which potential supplier for a good or service a business needs, such an important decision in the contract management process?

3. Provide the following information pertaining to Apple the company: a brief history, mission, products, services, main competitors, position in their industry, and any current news releases.

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Operation Management: Resistance by a subordinate to a change proposed by the
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