Report on relevant organizational design issues and get specific examples of how managers implement oB in their organization. From the reading, search for current issues and discussion among team members, report the following:
a. Which of the Big Five personality traits commonly used by modern managers? Which of the Big Five personality traits do you consider the most important for business and service based organizations? Explain
b. How do the managers encourage employees to act ethically, to engage in organizational citizenship behaviors, to go above and beyond the call of duty to exhibit exceptional performance?