Repair calls are handled by one repairman at a photocopy, Operation Management

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Repair calls are handled by one repairman at a photocopy

Repair calls are handled by one repairman at a photocopy shop. Repair time, including travel time, is exponentially distributed, with a mean of 2.5 hours per call. Requests for copier repairs come in at a mean rate of 2.1 per eight-hour day (assume Poisson).

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Operation Management: Repair calls are handled by one repairman at a photocopy

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