Homework: The Challenge of Measurement
Overview
We will use this discussion to support the completion of Homework 6.1, and in particular to explore the intangible benefits of the technology based transformation being proposed.
Required Reading
o Sveiby, K.E. (2004). Learn to Measure to Learn! (9 pages)
Optional Resource
o Keen, J. M. & Digrius, B. (2003). Book Excerpt: Making Technology Investments Profitable.
Strategies for dealing with intangibles in the IT project selection process. An interesting juxtaposition for the Sveiby (2004) reading that may further fuel your discussion.
Procedure
A. Reflect on the technology you are proposing to introduce to the organization and list approximately five intangible benefits it is intended to provide. For each benefit describe how it will be measured in consideration of the points raised in the previous Theme.
B. Post your reflections to the Forum.
C. Review at least two peer submissions and comment constructively by reflecting on:
a. Whether you believe the identified intangible benefits are fitting, and
b. Whether the suggested measurement method will prove effective for capturing the value proposed.
Format your homework according to the following formatting requirements:
o The answer should be typed, using Times New Roman font (size 12), double spaced, with one-inch margins on all sides.
o The response also includes a cover page containing the title of the homework, the student's name, the course title, and the date. The cover page is not included in the required page length.
o Also include a reference page. The Citations and references must follow APA format. The reference page is not included in the required page length.