Problem: Interpersonal Communication
In 500 to 750 words (2 to 3 page) paper, reflect on a situation in your professional or personal life where poor listening skills created a problem. Briefly describe the situation, then spend the bulk of your reflection analyzing what went wrong in terms of listening and how, specifically, effective listening would have made a difference. Be sure you incorporate terms from the text of effective listening skills as you analyze the situation and suggest ways it could have been improved.
The response must include a reference list. Using Times New Roman 12 pnt font, double-space, one-inch margins, and APA style of writing and citations.