Redesigning processes and procedures is usually an integral


1. Redesigning processes and procedures is usually an integral part of systems development or systems implementation. Discuss why this is the case, and the dangers of systems development or systems implementation without a reengineering effort.

2. What role, if any, should the government play in ensuring that consumers have easy access to relevant product information? How should they accomplish this?

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Operation Management: Redesigning processes and procedures is usually an integral
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