1. Recognize the influence of senior executives on organizational change and discuss possible strategies for building trust within the change process. Explain what pitfalls management must take care to avoid and include why.
2. So why is it when many people think of diversity, they think first of ethnicity and race, and then gender? Diversity is much broader. Diversity is otherness, or those human qualities that are different from our own, and outside the groups to which we belong. How can leadership promote cultural diversity to create effective change? Discuss the ramifications on the organization for failing to accommodate cultural differences.