Question: Cisco - the case continues
Recalling the roles within the team, Steve, a member of the project team, said: My job was mainly to ensure that everything in the virtual team runs smoothly - often just a matter of arranging and co-ordinating meetings, but also encouraging some kind of creative spark that'll help discussion along. Gunzal takes his time to make decisions, but when he does, he's usually correct. Eddie is very systematic in his work, and very hard working.
Another member commented: I'd say Graham is often the one who comes up with original ideas, while Jim has an incredible range of contacts within the company, and can usually find the right person to go to. Rai is very precise in everything he does and it's very important that he receives the correct information from the engineers. If they don't explain something properly he's good at going back to ask for more information.
Case questions:
· Which of the Belbin roles can you identify among the members of the team?
· Are any of the roles missing, and how may that have affected team performance?