Reading summaries of large reports rather than the entire


1. All of the following are contingencies of power, EXCEPT:

a. Expert.

b. Centrality.

c. Discretion.

d. Substitutability.

2. Reading summaries of large reports rather than the entire document ----

a. Increases information processing capacity.

b. Is referred to as omitting.

c. Is referred to as buffering.

d. Reduces information load.

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Operation Management: Reading summaries of large reports rather than the entire
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