Read zappos 2009 clothing customer service and compnay


Read Zappos Clothing, Customer Service and Compnay Culture.

Submit a report addressing the following:

1. Describe the history of Zappos.

2. What are the 3 C's of Zappos? Discuss each one.

3. Update the Zappos story

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Operation Management: Read zappos 2009 clothing customer service and compnay
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