Read this article cliff b 2010 the leadership journey of


1. Read this article Cliff, B. 2010. “The Leadership Journey of Patient-Centered Care.” Frontiers of Health Services Management 26 (4): 35–39, write reactionary paper, a summary or contrast paper to the chapter.

2. In your own words tell me about The Joint Commission. What purpose do they hold? What changes have they been a part of? Are they helpful or hurtful to the healthcare industry?

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