Read Starbucks case. How has Starbucks structured its organization to have a social and environmental focus?
Take notes about what you notice about:
• How the customers are treated?
• How the employees dress, act, interact?
• How the facilities are laid out?
• Analyze the organizational culture of Starbucks from your observations and case study analysis.
• Why did Starbucks choose the organizational culture?
• What facets of the culture make for effective employee engagement?
• What facets affect sales?
• What leadership qualities make the Starbucks model effective?