Rapport-Building
Here the Counsellor tries to establish a rapport and gain the client's trust. Let us see how we make friend? When we meet someone we take time to react, we observe, we talk etc. After many meeting we develop trust and confidence in a person and them become friends. In the same way you have to maintaining a good relationship with the client. This will help you to gain trust, confidence of the client and the family. They will discuss their problems with you. May be you have to visit the client many times to develop good rapport. It is not possible that they will develop trust in you just in one or two meetings. You have to provide them a comfortable place to sit, a relaxed atmosphere, privacy, confidence and trust with a welcoming gesture and eye to eye contact.