Question:
(i) "Many organisations have been using the Internet, Intranet and Extranet to realise strategic gains in their competitive position. To achieve and maintain such advantages, an understanding of the strategic opportunities must be combined with an understanding of strategic risks." Discuss this statement.
(ii) ‘Enterprise Resource Planning (ERP) implementation projects contain both successes and failures.'
Identify the basic characteristics of an Enterprise Resource Planning (ERP) system and illustrate the above statement with relevant examples.