Question:
According to Robbins (2010), decision-making is the essence of the manager's work. Managers are involved in both short term and long term decision-making. Good decision-making can have a lot of impact on the performance of an organization.
(a) In the context of decision-making, explain the decisional roles as described by Mintzberg.
(b) Describe what you understand by the concept of rational decision-making process.
(c) What are the different barriers to effective decision-making within an organization?