QUESTION
(a) Organisations are systems that exist in the context of an external environment, an interdependent relationship, interact with it in order to survive and grow. Any factor in the environment that interferes with the organisation's ability to attract human, financial and material resources it needs or to produce and market its services/products becomes a force of change. What are the different forces of change stemming from the external environment?
(b) To be able to adapt to or deal with the impact of change forces, organizations may plan for, experience or undergo change. What the possible different types of change that an organization may face?