Question 1:
What are the main barriers of outsourcing?
- Outsourcing of critical operations
- Negative customer reaction
- Employee resistance
- Lack of effective project management
- Language and cultural differences
- Loss of control
Question 2:
Describe functional process outsourcing with an example
- explanation
- advantages
- example
Question 3:
What are the four strategies for offshore outsourcing? Explain them with a diagram
- Strategic sourcing
- Commodity sourcing
- Value sourcing
- Beachhead sourcing
Question 4:
"Organisations need to consider outsourcing as another management discipline." Justify.
- explanation
- examples
- analysis
- Judgment or conclusion
What is value chain? Bring out the differences between the value chain in a Product Company and Service Company using appropriate figures.
value chain for a Service Company and a Product Company along with their support activities (figure +differences)