Question 1:
(i) Explain the "process of motivation", that is, how motivation works.
(ii) With reference to three theories of motivation, explain how they are relevant for the formulation of motivation strategies in the workplace.
Question 2:
(i) What do you understand by "organizational conflict"?
(ii) Comment on the basic potential sources of organizational conflict?
(iii) What are the strategies commonly adopted by management to deal with organizational conflict?