Question 1:
Define Communication and account for the dominant role which it plays in the function of Organisations.
Question 2:
Describe Planning and give an account of the main kinds of Planning which are carried out by Organisations.
Question 3:
a) How important is the concept of Motivation?
b) Explain Abraham Maslow's theory of Human Motivation.
Question 4:
‘Decision-making is closely linked with the management process'.
Describe clearly what is a decision and indicate the main stages in the decision-making process.
Question 5:
In what ways will organisations ensure effective control of their activities?